THERE'S NO BETTER PLACE TO SHOP

Our computerized shopping system offers you access to over 300,000 brand name consumer products. The majority of these products are sent directly from the manufacturer or distributor to the address you specify.

* Toll-Free Service; 24 hours a day, excluding holidays. Call our Service Representatives    toll-free and receive friendly, personal assistance to resolve any shopping questions.

* Website; visit our web site at www.shoptobuy.com for pricing information or to place an    order.

* Savings; Order the item from the Shopping Service at your convenience or use the price    quotes to make an informed purchasing decision.

* Selection; A large variety of products, over 300,000 brand name items, are available.    From new cars to VCRs, from xylophones to telephones and more.

* 24 Hour Customer Service; for questions on orders; brand and product availability; and    merchandise specifications.

HOW TO USE

Access our web site at www.shoptobuy.com or call our shopping lines, which are open, 24 hours a day, every day of the year excluding holidays. The customer service representative or web site will request your group and membership number. To receive a price quote, identify the product you want by brand name and model number. (Certain model numbers may not be shown on our database at the time of your call although the brand requested is available. Should this occur, the quote will be referred to a buyer for further investigation). The price you will be quoted includes the shipping charge. Prices are updated regularly and may vary up to the date of confirmation.

NOTE: The shopping service and its vendors comply with all applicable laws and regulations concerning consumer goods. Therefore, products and services restricted by law or the manufacture are not available. Certain restrictions, conditions, and limitations do apply.

ORDER THE PRODUCTS YOU WANT-AT PRICES YOU CAN AFFORD....
AT YOUR CONVENIENCE

You will be mailed a written confirmation of your purchase within five (5) business days from the date that your order was taken. Prices may vary up until the written confirmation is mailed to you. This confirmation will include the approximate delivery date. Most items are shipped in two to four weeks. Items such as custom appliances and custom-ordered furniture may take eight weeks or more. Small packages are delivered by UPS; larger items, such as furniture, will come by common carrier. In every case, shipment is made by the most efficient method possible. What should I do when my order is delivered?

Inspect the order immediately. Do not sign for the merchandise until you inspect for damage. If a shipment arrives with apparent damage sign the freight bill "With Exception" and note which pieces are damaged. Accept the shipment, call the trucking company to report the damage, and call our toll-free number immediately for further assistance. Open the cartons immediately and completely inspect your order. If you find concealed damage:

1. Notify the trucking company or UPS immediately. (No more than six (6) hours after     receipt of shipment).
2. Call our office to report the damage and for further assistance. We will assist you in     settling your claim as expeditiously as possible.
3. If possible do not unpack or move the cartons.
4. Save all packing materials, cartons, etc. for inspection.

If the above procedures are followed, the damaged pieces will be replaced or repaired at no cost to you. We cannot be responsible for delivery damage if said damage is not reported to the trucking company and our office within six (6) hours of the delivery.

PLEASE NOTE: IF YOU PICK UP YOUR ORDER FROM THE CARRIER'S TERMINAL, YOU MUST INSPECT THE ORDER AND NOTE ANY DAMAGE ON THE FREIGHT BILL BEFORE LEAVING THE TERMINAL.

What about merchandise warranties and guarantees?

Purchases come with manufacturer's warranties and/or guarantees. If an item needs service, contact the manufacturer's authorized service center to arrange for the necessary service. We make no warranty of merchandise fitness for a particular purpose or warranty of merchantability, or any other warranties, expressed or implied, with respect to merchandise purchased. If you would like to receive a copy of the manufactures warranty on a specific model you are interested in purchasing simply send your request and a self addressed stamped envelope to Member Services, 1620 Bond Street , Naperville IL 60563 .Can items be returned?

You may request return authorization for items that are in new, unused condition which are packed in the original carton unopened with all accessories, packing material, and printed material within ten (10) days of receipt of your order.

Provided the aforementioned requirements are complied with, a credit or refund will be processed when we receive the returned order. In the event that authorization to return is issued for any reason other than that the member has received merchandise other than what was ordered, the member shall be responsible for all shipping and handling charges as well as any restocking fees charged by the vendor. Since certain restrictions may apply, please call us toll-free to receive instructions on how to return your purchase. Merchandise that has been special ordered or customized may not be returned.

Purchases made through the shopping service come with manufacturer's warranties and/or guarantees. If an item needs service, contact the manufacturer's authorized service center to arrange for the necessary service. We make no warranty of merchandise fitness for a particular purpose or warranty of merchantability, or any other warranties, expressed or implied, with respect to merchandise purchased. If you would like to receive a copy of the manufactures warranty on a specific model you are interested in purchasing simply send your request and a self addressed stamped envelope to Member Services, 1620 Bond Street , Naperville IL 60563 .